https://imsahilmodi.com/cancellation

Welcome to AVENIR TRIBE SOLUTIONS PRIVATE LIMITED. We appreciate your interest in our digital products. Our cancellation and refund policy is designed to be transparent and customer-friendly, in line with Indian consumer laws.

Cancellation Procedure:

1. Initiating Cancellation: To cancel an order, please email us at modi.sahil.im@gmail.com within 24 hours of your purchase.
2. Confirmation: We will acknowledge your cancellation request and guide you through the next steps.

Eligibility for Refund:

1. Refund Request: Refunds are eligible if requested within 48 hours of the purchase.
2. Digital Products: As we deal with digital goods, refunds will be considered based on the usage or download status of the product.

Refund Process:

1. Requesting a Refund: To request a refund, please send an email to modi.sahil.im@gmail.com with your order details.
2. Assessment: Each refund request will be evaluated based on the digital product’s usage and the reason for the refund.
3. Approval: If your refund request is approved, we will initiate the refund process.

Timeframe:

1. Processing Time: Once a refund is approved, it will be processed within 7-10 working days.
2. Payment Method: The refund will be credited back through the original method of payment.

Grievance Redressal:

For any grievances or further queries regarding cancellations and refunds, please reach out to us at modi.sahil.im@gmail.com. We are committed to addressing your concerns promptly and effectively.